National Blog

"Through service, I learned that I should be okay with being uncomfortable in some situations, as long as I use them as an opportunity to reflect on the situation and myself rather than avoiding them. I cannot grow from being in a place of constant familiarly; there has to be some challenge or frustration to spark something within us to do better, or do different."
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"As a patient navigator, I serve persons who are underserved, underinsured, and uninsured through various innovative engagement and care management endeavors. As you may have guessed from my position title, I assist patients in navigating their journey through Pittsburgh Mercy and other community resources. This usually involves coordinating patient care with our primary care practitioners, our Hepatitis C clinic, medication-assisted treatment (MAT) program, hospital specialists, and the other essential internal and external support services. This person-centered team approach to managing care empowers the individuals we serve to comfortably integrate their physical and behavioral wellness services — that is, if they choose to engage."
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“Serving in this position has reinforced the idea that it is important to ensure that people have access to affordable health care. As a Patient Advocate, I am fortunate enough to have a flexible position that provides me with the time to hear about the lives and the struggles of my patients.”
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“In our society, we praise individuality and standing apart from the rest. While the individual is certainly needed to take the first stand, real power comes from standing together to make the world a better place, whether in the realm of policy or choosing to swap the doughnuts for burpees.”
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"Pressure — that’s the feeling I’ve had for the past several years about choosing a profession and a course of study to commit to in graduate school. Upon entering my first service program, a small Pittsburgh based one called Change A Heart, in August 2016, I had hoped to finally find the answers to the ever-present question, “What are your career plans?” which followed me throughout undergrad as I tried to navigate a journey of self-discovery. I was probably one of the most indecisive students my advisor had ever met, as she sometimes teasingly mentioned. While my indecisiveness wasn’t necessarily a bad thing, I always felt a twinge of self-consciousness because of what I thought was an inability to commit to something. With high hopes, I came to Pittsburgh to find some clarity about what I should be doing with my life, which is understandable for a 22-year old moving to a city for the first time."
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"Gentrification: A word coined so effortlessly by the masses, but also so inherently misunderstood on a concrete level. Before this service term, I knew only of gentrification in an abstract manner."
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